Frequently Asked Questions

Water is complicated and involves the coordination of several state agencies as well as local water suppliers. The division regularly receives inquiries and is happy to answer your questions or connect you with the right resource. Many common questions and answers are provided below. If you have a question that isn’t answered here, please contact the division at 801-538-7230 or email Waterwise@utah.gov.

Q. Where can I go to learn more about rebates and incentives? 
A. Visit SlowTheFlow.org/rebates to find rebates in your area. Incentives for replacing grass with waterwise landscaping are available in some areas. Statewide rebates are available for smart irrigation controllers and toilet replacement if the model uses more than 1.6 gallons per flush (usually pre-1994 models).

Q. I need help applying for a rebate or have questions. Who can I contact? 
A. Email the Division of Water Resources at WaterRebates@utah.gov or call 801-538-7230.

Q. I see a lot of water waste in my area. Where can I report it?
A. Water waste can be reported through the Report Water Waste form.

Q. Where can I go for waterwise landscaping ideas and plans?
A. Localscapes offers classes, plans and ideas for a yard specific to Utah’s unique climate. Conservation gardens throughout the state showcase waterwise landscapes. Find the Water Conservation Garden nearest you.

Q. Where can I go to choose waterwise plants? 
A. The Conservation Garden Park’s online plant finder and the division’s Waterwise Plant List are great resources that include a variety of beautiful, waterwise plants well suited to Utah’s climate. Find out how simple changes can result in significant water savings.  

Q. Where can I find out how to create and submit a water conservation plan?
A. Details are available on the water conservation plan webpage. You can also contact the Division of Water Resources at 801-538-7230 or email Waterwise@utah.gov

Q. Can I collect and use precipitation, also known as “rain harvesting?” 
A. SB 32 (2010)  provides for the collection and use of precipitation – also known as rainwater harvesting – without obtaining a water right after registering on the Division of Water Rights web page. There is no charge for registration. 

  • A person may collect and store precipitation without registering in no more than two covered storage containers if neither covered container has a maximum storage capacity of greater than 100 gallons.
  • The maximum allowed storage capacity with registration is 2,500 gallons. Collection and use are limited to the same parcel of land on which the water is captured and stored. 

For more information, contact Water Rights at 801-538-7240 or email WaterRights@utah.gov

Q. What is the role of the Division of Water Resources?
A. The Division of Water Resources is tasked with planning, conserving, developing and protecting Utah’s water resources. The division is one of several state agencies involved in water management. For more information, visit Water.utah.gov.

Q. Where can I get information on water rights? 
A. Visit WaterRights.utah.gov or call 801-538-7240